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We realized that some pages didn’t add a photograph, that is a crucial section of the profile.

We realized that some pages didn’t add a photograph, that is a crucial section of the profile.

Some users are bashful or just don’t want others to see them. People are more inclined to make contact with somebody who has a picture inside their profile.

4. Customer friendliness

On Be2 there is responses to the majority of of the questions when you look at the detail by detail FAQs section. The FAQs are really easy to find and clearly presented. Nevertheless, there’s absolutely no area on love and relationships. We think this particular feature would enhance the consumer experience.

4.1 Customer Service and Contact choices at Be2

Regrettably, customer support appears to be inadequate at Be2 brand brand New Zealand. It really is difficult to acquire the contact information while the FAQs don’t help there either. The email address for customer care can be obtained in the bottom associated with the web page of this contact that is main where a hyperlink to a message is supplied. A message target can be noted when you look at the conditions and terms, however it’s maybe maybe maybe not straight away apparent how to locate it. There’s absolutely no contact number available escort listing.

We delivered a contact inquiry to your customer support division and received a reply that is relatively quick we nevertheless think Be2 could improve customer support contact information.